Built on Tenth is a revenue intelligence operation. We analyze the marketing systems, competitive positioning, and phone conversion performance of home service companies across the US, and publish everything we find. No agency incentives. No retainers. No reason to recommend more ad spend.
After analyzing hundreds of HVAC, roofing, and plumbing companies, their Google presence, ad strategies, phone systems, and competitive positions, the pattern became clear. The top performers weren't spending more. They were measuring differently, handling calls better, and following up where everyone else gave up.
Connect on LinkedInThey write checks - $5,000 to $15,000 every month - to agencies, lead platforms, and ad networks. In return they get click reports, impression counts, and quality scores. But nobody tells them their cost per booked job. Nobody shows them which channel is producing and which is burning cash.
Agencies have a financial incentive to recommend more spend. Lead platforms charge per call regardless of whether those calls book. And most software vendors define success as more activity - not more revenue.
Built on Tenth sits outside that incentive structure. We don't run ads, don't manage campaigns, and don't take referral fees. Our only product is analysis - which means our only incentive is getting the analysis right.
Each audit follows the same five-step process. Built over hundreds of company analyses. Refined to surface the gaps that actually cost contractors money.
For every company we study, we map the full competitive landscape - Google Business Profile performance, review velocity, ad visibility, and organic ranking across their actual service markets. We benchmark against the top 5โ7 performers in that same geography. Most owners have never seen this comparison. It's usually the first shock.
We translate every gap into a dollar figure. Not "your phone answer rate is low" - but "at your call volume and average ticket, a 66% answer rate costs you an estimated $84,000/month in missed revenue." Every finding gets a number attached. No vague recommendations.
Individual audits feed into broader benchmarks. When we've analyzed 50 roofing companies' phone systems, we can tell you exactly what the top quartile does differently - and what it's worth in revenue. That research gets published free. That's what keeps this independent.
For clients who engage for a full audit, findings become blueprints. Phone scripts, follow-up sequences, tracking dashboards, channel allocation - every recommendation comes with an implementation path. Not just a problem description.
Every piece of work - from free tools to full audits - is delivered in writing. No calls, no presentations, no slide decks that gather dust. Documentation you can reference, share with your team, and act on at your pace.
It affects whose advice you can trust - and whose advice is shaped by what they're selling.
We write and work for home service business owners - people who run real operations with real trucks, real technicians, and real overhead. Not marketing departments.
The tools take 2 minutes and show you the gaps without any commitment. The audit takes 7 days and shows you the full picture in dollars.